Returns & Exchanges
RETURNS
We at Murrundindi take pride in our product and are dedicated to customer satisfaction. Should you find any fault with your purchase we would love to hear about it, as we are committed to ensuring the highest quality possible.
We will gladly reimburse you for your purchase or exchange it for you, provided you notify us within one week of receiving it. We will cover the costs of the return. To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please send us an email prior to returning your purchase so that we can ensure a speedy reimbursement, once we have received it. Emails can be sent to pallyan@murrundindi.com.au mentioning your order number and a brief description of the fault.
EXCHANGES
Due to the fact that Murrundindi products make fantastic gifts and are often purchased for someone else, we are happy to exchange your purchase should you have ordered the wrong size or simply change your mind. Please use the Size Guide and choose carefully as the return shipping will be at customers expense.
For hygiene reasons, Items that have already been worn and washed will not be exchanged. We will exchange any item within 30 days of receiving your order.
Just send an email to pallyan@murrundindi.com.au with your order number, the product you would like to return and the product you would like in exchange. All exchanges must be sent back to us at the customers expense. Assuming it is still in stock, we will pack and send your exchange to you at our expense.
Address all exchanges and returns to:
ATT: RETURNS
MURRUNDINDI PTY LTD
28 The Cresent
TYABB VIC 3913
Please make sure the item returned is accompanied with its original packaging.
PLEASE NOTE ALL SALE ITEMS PURCHASED ARE FINAL (No exchange or refund) - Please choose carefully!
We at Murrundindi take pride in our product and are dedicated to customer satisfaction. Should you find any fault with your purchase we would love to hear about it, as we are committed to ensuring the highest quality possible.
We will gladly reimburse you for your purchase or exchange it for you, provided you notify us within one week of receiving it. We will cover the costs of the return. To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please send us an email prior to returning your purchase so that we can ensure a speedy reimbursement, once we have received it. Emails can be sent to pallyan@murrundindi.com.au mentioning your order number and a brief description of the fault.
EXCHANGES
Due to the fact that Murrundindi products make fantastic gifts and are often purchased for someone else, we are happy to exchange your purchase should you have ordered the wrong size or simply change your mind. Please use the Size Guide and choose carefully as the return shipping will be at customers expense.
For hygiene reasons, Items that have already been worn and washed will not be exchanged. We will exchange any item within 30 days of receiving your order.
Just send an email to pallyan@murrundindi.com.au with your order number, the product you would like to return and the product you would like in exchange. All exchanges must be sent back to us at the customers expense. Assuming it is still in stock, we will pack and send your exchange to you at our expense.
Address all exchanges and returns to:
ATT: RETURNS
MURRUNDINDI PTY LTD
28 The Cresent
TYABB VIC 3913
Please make sure the item returned is accompanied with its original packaging.
PLEASE NOTE ALL SALE ITEMS PURCHASED ARE FINAL (No exchange or refund) - Please choose carefully!